Our Core Service

Customer Experience

All Things Customer Experience

Houston Technologies has a firm belief that every interaction should be the best interaction. This is as true for our internal employees, for how we engage with our customers, all the way to how our clients serve their customers. We care more about the journey each individual will take so we can forge lasting experiences for all parties involved.

Making Each Interaction Count with the Latest Technology

With many of the best platforms and methodologies in our toolbelt, Houston Technologies' certified experts deliver remarkable experiences leveraging data and analytics to help drive decision making and improvements. Each problem solved is unique, but we glean insights from each past experience, and market trends, to ensure stellar results. We believe in delivering enterprise capability in an agile manner, whether to fortune 100 companies and Federal Agencies all the way down to local mom-and-pop shops, so you get the results you want faster than you thought possible.

Some of Our Tools and Technologies

Customer Experience

Service Cloud

Deliver stellar service in an omni-channel manner while decreasing the overall cost to serve your constituents.

Data Migration and Integration

Have access to your data when and where you need it to drive results across various applications.

Sales Cloud

Grow your sales pipeline and improve your customer engagement with valuable and actionable insights.

Platform Migration

Migration from legacy CRM systems or upgrade from one platform to another.

Social Cloud

Monitor and respond to high-volume messages across social channels in one comprehensive view.


Plan and execute automated marketing campaigns.

Analytics & Reports

Empower employees at every level of your organization to make decisions faster with comprehensive business intelligence.

Engage With Your Customers

Successfull businesses understand that customers want to interact with their peers and learn something of value. We make this happen by making it easier than ever to put knowledge at their fingertips.

Our services include:
  • Custom Software Development
  • Custom Web Development
  • Mobile App Development
  • Chatbots Implementation
  • Intelligent Advisor

Happy Customers

Free Consultancy

Transform your organization’s customer experience today