What is Oracle Service
Oracle Intelligent Advisor helps service agents deliver the right advice to every customer.
Give contact center agents easy access to critical information and the ability to manage interactions from all channels in a single interface. Oracle Service Center is a service request management solution that drives agent productivity and authentic customer connections.Benifits:
Effectively manage a global workforce. Plan, manage, and optimize global people processes with a single common data source. Make better decisions, personalize your employee experiences, and leverage highly configurable workflows that offer scalability and localization.Benifits:
We strive to provide a space where guests can connect with themselves and explore their full potential, offering a safe place.
Incorporating the MEDDPICC for Zoho module was game changing for us. We went from inaccurate forecasts and a severe lack of transparency to having complete insights and near 100% accuracy for the last 3 quarters. This dramatically changed how we look at RevOps in our organization.
We were previously using Salesforce for our CRM, but it was extremely difficult to customize our deal stages and track forecasting. We were actually forecasting in Google Sheets because of the lack of capability. Once we switched over to Zoho CRM and implemented MEDDPICC for Zoho, we were able to reduce costs and instantly have the insights we needed to grow our revenue in a predictable way.