OPA works by asking clients inquiries about their conditions, and dependent on the appropriate responses they give either ask more explicit subtleties or gives answers and criticism. This implies clients need just give the base measure of data yet at the same time get exceptionally customized guidance and input dependent on their very own conditions.
OPA Cloud is a client support answer for associations to convey the best client care by joining a cross-channel contact focus, information the board, and strategy robotization
OPA has out of the container highlights to give straightforwardness to give the purposes for a choice dependent on how the client responded to their inquiries and business rules.
Dynamic interviews with personlized experience
Rule modeling, sharing and updataing policy rules
Policy life-cycle and Managment
Policy Analytics, What-if-Analysis reporting
Oracle Service Cloud Policy Automation enables organizations in all industries to automate service processes, policies, rules and regulations to provide superior customer experiences across all channels.